INTRODUCTION
MM Secure Gold, a Limited Liability Partnership firm incorporated under the Limited Liability Partnership Act, 2008 with its registered office at ("MMSG") will be selling gold and providing services of safekeeping/vaulting and delivery/fulfillment of gold and related services thereto to the Customers, on or through the Platform (“Services”).
MM Secure Gold (“Company”/ “We”/ “Our”/ “Us”) is committed to protecting your privacy and grant importance to the confidentiality of your data over the internet. This privacy policy (“Privacy Policy”) shall apply to all persons using or accessing (“Users”, “You” or “Your”) any or all products, services, features, or content offered on the internet website www.mmsecuregold.com (“Website”) and/or the mobile application “MM Secure Gold” (“App”).
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents/ records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic, or digital signature and is a legally binding document between the User and Us.
This Privacy Policy shall be in compliance with the General Data Protection Regulation (GDPR) in effect from May 25, 2018, and any and all provisions that may read to the contrary shall be deemed to be void and unenforceable as of that date. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site. If you have any questions or concerns regarding this Privacy Policy, you should contact our Customer Support Desk at support@mmsecuregold.com
ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.
INFORMATION WE COLLECT
We are committed to respecting your online privacy. We further recognize your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:
- Personal data including but not limited to Username along with Password, Your Name, Your Number, and Your Email address, bank account details;
- Information is collected through the permissions we seek through the applications such as the permission to access Gallery, Contacts, notification, SMS, and location.
- Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet. This information may include the URL that you just came from (whether this URL is on the Platform or not), which URL you next go to (whether this URL is on the Platform or not), your computer or device browser information, and other information associated with your interaction with the Platform;
- Details of Platform usage for analytics.
- Financial data (such as account details, e-wallet details, bank account or credit or debit card details or other payment instrument details, etc.) that the User may have provided Us. We work with multiple payment processors who store these details in an encrypted format. All Our payment processors are Payment Card Industry Data Security Standard (PCI DSS) compliant.
- Personal information stored with third parties that you choose to provide to us, such as your social media account information and your social media contacts. By linking your third-party accounts or using third-party sign-in services, you authorize us to have access to this information and you agree that we may collect and use this information only in accordance with this Privacy Policy.
OUR USE OF YOUR INFORMATION
The information provided by you shall be used to provide and improve the service for you and all users.
- To provide you with services on your request.
- For maintaining an internal record.
- For enhancing the Services provided.
- For maintaining record under the legal and statutory provisions.
- For more details about the nature of such communications, please refer to our Terms of Service. Further, your data and Sensitive Personal data may be collected and stored by us for internal record.
We use your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information, and make further services available to you. We will not sell, license or trade your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law.
Information collected via our server logs includes users' IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization, and targeting tools to understand how users engage with our Platform so that we can improve it and cater personalized content/ads according to their preferences
COOKIES
"Cookies" are small identifiers sent from a web server and stored on your computer's hard drive, that help us to recognize you if you visit our website/App again.
From time to time, we may place "cookies" on your personal computer. Also, our site/app uses cookies to track how you found our site/app. To protect your privacy we do not use cookies to store or transmit any personal information about you on the Internet. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies certain features of the site/app may not function properly or at all as a result.
EXTERNAL LINKS ON THE PLATFORM
The Platform may include advertisements, hyperlinks to other Websites or resources. We have no control over any other website or resources or contents available on these other websites, which are provided by companies or persons other than us. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, services/services, or other materials on or available from such platform or resources. You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy, or existence of any advertising, services or other materials on, or available from, such Websites. These external third-party websites and resource providers may have their privacy policies governing the collection, storage, retention, and disclosure of Your Personal Information that You may be subject to. We recommend that you enter the Website and review their privacy policy.
SECURITY
We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our website/App combines industry-approved physical, electronic, and procedural safeguards to ensure that your information is well protected throughout its life cycle in our infrastructure.
Sensitive data is hashed or encrypted when it is stored in our infrastructure. Sensitive data is decrypted, processed, and immediately re-encrypted or discarded when no longer necessary. We host web services in audited data centers, with restricted access to the data processing servers. Controlled access, recorded and live-monitored video feeds, 24/7 staffed security, and biometrics provided in such data centers ensure that we provide secure hosting.
CONFIDENTIALITY
You further acknowledge that the Platform may contain information that is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point in time.
OPT-OUT POLICY
All our users have the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications. Please email support@mmsecuregold.com if you no longer wish to receive any information from us.
CONSENT
By using the Website/App and/or by providing your information, you consent to the collection and use of the information you disclose on the Website/App in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
CHANGES TO THIS PRIVACY POLICY
Our privacy policy is subject to change at any time without notice. We may change our Privacy Policy from time to time. Please review this policy periodically to make sure you are aware of any changes.
REVIEWING AND UPDATING PERSONAL INFORMATION
In accordance with the legislation in force, the User has the right to access, rectify and object data concerning himself/herself. Users can access and change the Personal Information and preferences provided when an account is created through the account page or by contacting us. We shall ensure that any Personal Information found to be inaccurate or deficient shall be corrected or amended as feasible.
FEEDBACK & QUESTIONS
If You have any questions, comments, or concerns about Our privacy practices or would like to provide feedback on the services offered on the Website/App, please contact Our grievance officer by e-mail at help support@mmsecuregold.com Our support centers are operative from Monday to Friday between 10 am and 6 pm (subject to holidays).